Customer satisfaction is extremely important for us and we strive to ensure our products and services meet their needs. We also feature a ‘service request’ for quick and effective communication for our customers to explore for the best experience:

Step 1: Log a service request

Raise an Online Service Request through our My Ferus Solar Customer Care Dial +91 96876 96376

If you have raised a request and not satisfied, you can escalate as per the below:

Step 2:If you are not satisfied with our service received, please to contact our customer service executive Dial +91 99133 41342 We will contact you in the next 24 hrs.

Step 3:If you are still not satisfied or service is unresolved, please Click Here to contact our Appellate authority, You can also reach on +91 99133 41375 every Friday between 03:00pm – 04.00pm.

We will contact you in the next 24 hrs.